Shipping policy
Shipping policy
All orders ship from Spain. Each piece is wrapped by hand with care, double-boxed where needed, and dispatched within 3–5 business days of your order being placed. You'll receive a tracking number by email once your parcel is on its way.
EU shipping
- Standard — €5, 5–8 business days from dispatch
- Express — €20, 3–5 business days from dispatch
International (including the UK)
- Standard — €20, 5–14 business days from dispatch
Standard shipping is free on all orders over €250, worldwide.
Customs & import duties
For deliveries outside the EU, any customs duties, import taxes or fees charged by your local authority are the buyer's responsibility. These are not included in the shipping cost at checkout and are payable directly to your local customs office or carrier on delivery.
Delivery times
Estimated delivery times are calculated from the date of dispatch, not the date of order. While we work with reliable couriers, occasional delays caused by customs clearance, weather or carrier disruption are outside our control. If your parcel hasn't arrived within the estimated window, please contact us at hello@aphroditesbaby.co.uk and we'll help track it down.
Lost parcels
If a parcel is lost in transit, please contact us within 30 days of dispatch so we can open an investigation with the carrier.
For information about returns and refunds, please see our refund policy.